Refund policy

DOES HYPLAND ACCEPT REFUNDS? CAN I MAKE AN EXCHANGE/ITEM RETURN?

You may return unworn, unwashed, and unaltered garments for a full refund within 10 days of delivery. Returns made after 10 days will receive store credit for future purchases. All returns must be completed within 30 days of receipt. Items assessed as worn, washed, or altered will be returned to the customer.

Non-returnable items: Shoes, headwear, socks, masks, rugs, doormats, tapestries, pillows, and undergarments.

Store credit will include the cost of the item(s) and applicable taxes but does not cover original shipping charges. Store credit does not expire and can be used for any future purchase.

Exchanges may be requested within 30 days of delivery through our return portal and are subject to stock availability.

To request a return/exchange, please go to our return portal here. If you purchased Checkout+, your return label will be covered, if not, you will be able to purchase your own return label through the portal.